1. File a claim with your insurance provider
  2. Bring your car and claim to Dentmasters
  3. Pick up your car dent free

Getting caught in a hail storm can be a scary and stressful event. Leave the paperwork and repair process to us. Simply file a claim, have your car inspected by your insurance provider, and drop the car off at one of our convenient locations in Virginia, Maryland, or DC. We will reinspect the car under ideal conditions, file a supplement if necessary, manage the payment with your insurance provider, and return your car hail damage free. Please call 703-391-6879 or fill out our hail inquiry form below to schedule a day and time for inspection.

Dentmasters has been repairing hail damaged cars in the Washington, DC metro area since 1991. We are your local hail experts. We work with all major insurance companies on hail damage removal. Estimates usually take about 30-60 minutes, and involve determining the number and size of dents on each panel of the vehicle. Once the estimate is approved by the insurance company, Dentmasters technicians remove interior panels to gain access to the back side of the car’s sheet metal. We then push each individual dent, until the whole car is smooth as glass. Our process maintains your vehicle’s factory finish and is the most cost-effective and quickest method of repair, preferred by the auto insurance industry. Most repairs require 1-5 days.

For more information on what steps to take when your vehicle is damaged in a hail storm please view this informative article on PDRtalk.com.

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hail-hood

Hail Damage

Should I contact my insurance company?

Yes, we recommend contacting your insurance company. Hail damage repair can get expensive. Your agent will have to see the car and write an estimate before any repairs can begin. When you bring your car to Dentmasters, we will write our own estimate. If there is a difference in cost, we will work with your insurance company on getting a supplemental payment.

What are my repair options?

You have two options to consider: Paintless Dent Repair (PDR) and Conventional Body Repair. PDR is quicker and otherwise less costly. If you have comprehensive coverage for your insurance then your insurance company will pay for the repair and in most cases your rates should not increase. PDR is the preferred method and insurance companies would rather have the damage repaired this way.

How do I choose the BEST repair facility?

Your best choice is to go to an established company employing expert technicians that specialize in hail damage repair. Dentmasters has a reputation for standing behind their work and offer a guarantee on the work they perform. You will know where to find them if you have any questions regarding the repair. You will find us already working with the local new and used car dealerships, as well as body shops, repairing their vehicles. When hail hits a local area technicians from all around the country will come in to work the storm and then leave when they are finished. Stick with your local technicians at Dentmasters because they will still be there when the storm disappears.

What is Paintless Dent Repair or PDR?

PDR is a process for removing minor dents and dings from the body of an automobile. The most common methods of paintless dent repair utilize metal rods and body picks to push the dents out from the inner side of the body panel. Also, the hot glue system may be used from the outside of the panel to pull the dents out. In either case, fine-tuning of the repair often involves “tapping” down the repair to remove small high spots, making the surface flat.

Paintless Dent Repair may be used on both aluminum and steel panels and does not damage the paint or metal. The dents will not come back. Fluorescent lighting is the best option for highlighting the damage, although a light-reflection board will often be used outside. An untrained eye will miss around half the number of hits by hail, and the best repair will be made in our shop at Dent Masters with proper lighting and all the necessary tools. Mobile technicians tend to have to work with sub-optimal conditions, with fewer tools, and out in the elements.

Dents often look like they might just “pop” out, or even suggestive of a suction cup. The major portions of dents may come out rather quickly, but the art of PDR is involved in removing that last 25% of the dent. Technicians understand how the metal moves and know where and when to push a particular area of the dent. You don’t always start with the low spot. This often means tapping down high spots with specialized hammers. An untrained individual can permanently damage a vehicle panel if attempting a repair.

To gain proper access to the backside of panels it is often necessary to remove and install exterior/interior trim and panels. With hail the headliner is often dropped. This requires extensive knowledge and should be done by a professional. Technicians and specialized R&I assistants are experts at this process.